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Phlebotomy Supervisor


  • 360degree Jobs
  • 08/09/19
  • Phoenix, AZ
  • 85004
  • Full-Time
Phlebotomy Supervisor

The primary function of the Phlebotomy Supervisor is to oversee phlebotomy services (including Mobile Phlebotomy, Patient Service Centers, In office Phlebotomy). The territory includes more than 3 offices and 15 or more employees. Responsible for the activities, training of all personnel, all daily operations of the Patient Service Centers. Ensures maintenance of a safe, professional environment in all facilities supervised.

Job Duties/Responsibilities:
1. Responsible for daily operations of all assigned facilities, PSCs, mobile and in-office phlebotomy.
2. Oversee safety, maintenance, and cleanliness of facilities (including upgrades, repairs, etc)
3. Implement SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines.
4. Where applicable, ensures all Federal, State & local licensure requirements are met, working with the QA and Medical Director?s offices.
5. Ensures all Laboratory testing QA/QC documentation is complete and reviewed as required.
6. Perform site visits at all assigned Patient Service Centers/In Office Phlebotomist?s and mobile phlebotomy sites and document findings. Perform QA audits. Site visits scheduled appropriately to provide adequate supervision.
7. Ensure all employees meet requirements for driving on company business.
8. Hold regularly scheduled meetings for dissemination of all information to staff.
9. Track/enter time/attendance of employees.
10. Prepare month-end reports.
11. Investigates/resolves and responds to customer complaints appropriately and effectively.
12. Responsible for training, coaching, supervision and development of staff.
13. Monitor on-going performance of employees, provide corrective action and counseling as required. Perform mid year and annual performance appraisals.
14. Assist in preparation of annual budget for areas of responsibility. Maintain budget control throughout the year in areas of responsibility.
15. Supervisor participates to assure fiscal responsibilities of the department are met. This includes implementation of cost containment programs, management of overtime, participation in standardization initiatives and needs assessment for capital expenditures.
16. Participate on process improvement teams, or other initiatives to meet management objectives.

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